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Analytics roles and permissions

What you can view depends on your permissions. Two people can open the same event and see different reports or scopes.

Common reasons reports differ

  • Event role (promoter, functional managers, …)
  • Station role (manager / operator / viewer) — may limit you to station analytics
  • Event features — some reports appear only when Marketplace, Tips, or other modules are on

If you cannot open Analytics

You usually need event-level analytics permission or a station assignment that includes station analytics. Ask your event admin if access is missing.

Station vs event analytics

Station analytics

Opened from a station’s Analytics link:

  • Report list tailored to the station type
  • Data limited to that station

Event analytics

Opened from the event Analytics menu:

  • Event-wide data for admins / promoters, or
  • Limited to stations you manage for some station managers

“Not authorized”

You may lack permission for that report category (for example financial vs access), or you may be restricted to station analytics while opening an event-wide report.

Tell your admin:

  • the exact report name
  • whether you opened it from event Analytics or a station

Missing report checklist

  1. Check whether the report needs a feature (Marketplace, Tips, multi-currency sales, …).
  2. Compare with a teammate who can see it—likely a permission difference.