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Settings devices

Settings → Devices covers event-level device configuration. Day-to-day staging and tracking live under the event Devices sidebar — see Devices overview.

Devices settings with General, Advanced device settings, and Sync cards

  1. Open the event → Settings → Devices.
  2. Review device-related event options.
  3. Save changes.

General

SettingDescription
Idle time (minutes)How long a handheld device can sit idle before it locks
Private zone passwordPassword required to reach a device’s private/admin zone

Advanced device settings

SettingDescription
Validate access sizeChecks access-type capacity before allowing entry
Minimum app versionOldest Touch app version allowed to connect (all to allow any)
All stations apply ticketsEvery station can apply/assign tickets, regardless of its own station setting
All stations apply ordersEvery station can process catalog orders
All stations initialize tagsEvery station can activate new tags
Redeem all tickets on check-inA single check-in redeems every ticket the customer holds, not just one

Sync

SettingDescription
Transaction bufferHow many transactions a device queues before forcing a sync
Days to keep backupHow long local device backups are retained before being cleared

Operational guides: Devices overview.