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Orders

Orders lists customer and product orders for the event. Refunds under Orders covers order refund workflows.

Orders list with number, customer, type (Product or Catalog), total, status and created time

Open orders

  1. Open your event in Dashboard.
  2. Click Orders (and Refunds when needed).
  3. Open an order for detail, status, and related transactions.

Station order / KDS behaviour is configured under Station Order settings when Product orders (BETA) is enabled.

Customer-facing order history may also appear under Customers → Orders.