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Marketplace Balances

Balances shows what’s due to (or owed by) every Marketplace station, and how that figure was reached.

Marketplace Balance: amount due, outflow and balance, and a per-station table of payout, outflow and remaining balance

Where to find it

  1. Open Dashboard and select your event.

  2. Go to Marketplace → Balances.

Reading the page

At the top, three event-wide totals:

FigureMeaning
Amount DueTotal owed to vendors across every station, before outflows
OutflowTotal already settled, charged, or corrected out
BalanceAmount Due minus Outflow — what’s still outstanding event-wide

Below that, a per-station breakdown:

ColumnMeaning
Station ID / Station NameThe station the row belongs to
PayoutThat station’s Net Proceeds — sales minus Marketplace Fees, Payment Fees, and any vendor-held Cash/Card proceeds
OutflowSettlements, charges, and corrections applied to that station so far
Remaining BalancePayout minus Outflow — what’s still due to (or owed by) that station

A positive Remaining Balance means the organiser owes the vendor. A negative Remaining Balance means the vendor owes the organiser — most often because a station trades heavily in Cash or Card, where the vendor already holds the sale proceeds but Marketplace Fees still apply. See the Cash example for why that happens.

Where outflows come from

Outflows reduce a station’s balance and come from three places:

  • Settlements — a payout made via Settle, or recorded manually
  • Charges — a deduction the organiser applies directly (for example, equipment rental, cleaning, or electricity)
  • Corrections — a manual adjustment in either direction, typically used to fix a customer-service refund or a reconciliation error