Loyalty on Touch

When Loyalty is enabled for the event, Touch consults Opera for discounts and earn.

Wallet / credit sale

1. Customer presents RFID or QR wallet.
2. Touch runs an online loyalty consult and may auto-apply discounts (for example B1G1).
3. If prompted, pick a reward.
4. Take payment for the post-loyalty total.
5. For physical RFID, a second NFC tap may be required to write earn / top-up to the chip.

If the device is offline, consult may be skipped and Opera can rescue earn later when connectivity returns.

Money sale — Add Loyalty

When available on your Touch build:

1. Build the cart for a cash / card / SoftPOS sale.
2. Tap + → Add Loyalty.
3. Scan RFID or QR to bind the member.
4. Pay the post-loyalty total, or skip to pay without loyalty.

Tip

If Add Loyalty is not on your device, update Touch or confirm Loyalty is enabled and synced for the event.

Tips for cashiers

• Keep devices online for best discount accuracy.
• Use RFID when a second write tap is required.
• See admin docs for program setup: Loyalty overview.

Digital Tags on Touch QR vs RFID presentation.