User Documentation

Welcome to the Attendee Help Center!

Here you can find all the information you need to manage your account, purchase and register tickets, and manage your wallet. Whether you’re creating an account for the first time, booking tickets for an event, or managing your wallet balance, we’ve got you covered with step-by-step guides and helpful tips.

Accounts

Create an account Create an account to purchase tickets and manage your wallet.

Account Profile Update your account profile.

Change Password Change your account password.

Tickets

Book Tickets Create an order for tickets.

Pay How to pay for your order

View your tickets How to view, download and print your tickets.

Wallets

Get Started Learn more about wallets and how to use them.

Create a wallet Create a wallet to manage your on-site experience

Manage your wallet Monitor your balances and transaction history and more.

Top-Up your wallet Add funds to your wallet

Refund your balance When available, refund your remaining wallet balance (conditions apply)

Get More Purchase packs, and accesses to upgrade your on-site experience