Ticket Types

Ticket types allow the platform to distinguish different ticket categories.

You can create ticket types for Customers and Staff.

You can centralize all your ticket sales from multiple ticketing platforms by importing them into Glownet.

Tickets and Ticket Types can be imported automatically from a variety of integrated ticketing service providers or can be imported manually.

Ticket Type Details

Ticket types include the following details:

Ticket Type Information	Description
Name	Ticket Type Name
Catalog Item / Access Type	Pack,Access, Operator Permissions to be applied to tag at Checkin Stations
Color*	Ticket Type color
Company*	Name of the company who issued the ticket

Ticket Types Overview

To view all your ticket types:

1. Edit your event.

2. Select Customers or Staff icon in the sidebar.

3. Click on ticket types

   

The ticket type overview will list all ticket types along with the number of tickets, redeemed tickets and tags issued.

View a Ticket Type

1. Go to your ticket types overview.

2. Click the ticket type you would like to view.

   

Add a Ticket Type

You can manually add ticket types. Imported tickets will automatically create their corresponding ticket types.

1. Go to your ticket types overview.

2. Click on the New icon from Action Menu in the bottom right.

   

Edit a Ticket Type

1. View your ticket type.

2. Click on the parameters you would like to edit to change their value.

   

Delete a Ticket Type

Note

You can only delete a ticket type before an event is launched. If your event is launched, you may hide it instead.

1. View your ticket type.

2. Click on the parameters you would like to edit to change their value.

   

Hide a Ticket Type

Note

If your event is launched, you may hide your ticket type instead of deleting it.

Toggle the hidden status of the ticket type to on or off from the ticket type overview or ticket type page

Imported Ticket Types

When you import tickets, their corresponding ticket type will automatically be created.