Hospitality

Note

Hospitality Top-up stations are not monetary stations. Any top-up is considered to be handled without a monetary transaction.

The Hospitality Top-up Station allow operators to offer customer virtual credits and tokens. This station cannot issue standard Credits which must be purchased at top-up stations instead.

To operate a Hospitality Top-up station:

• Your device must be registered and staged with the event

• Your event must have a staff accreditation station

• You must have a tag with valid manager or operator permissions

Login to your station

1. Launch the Glownet Application on your device.

2. Tap your Tag firmly against the device NFC reader to log into your station

   

   Note

   If you have multiple Operator Permissions you will be able to select the station you wish to operate after login.

Top-up a customer

As a Hospitality Top-up Station operator, you can top-up any tag with credits, virtual credits or tokens.

1. Select Top-up from the top menu

   

2. Switch between Virtual Credits or Tokens by tapping on the currency

   

3. Tap the amounts until you reach the desired top-up value

   

4. Tap the Tag you want to top-up firmly against the device’s NFC reader until you see a green confirmation screen.

   

Cancelling Last Transaction

If an error occurs during an operation, you can cancel the last transaction handled on this device.

To cancel the last transaction:

1. Select Last Transaction from the top menu.

   

2. Review the last transaction details to make sure you want to cancel it.

3. Click on Cancel Transaction.

4. Tap the tag firmly against the NFC reader to cancel the transaction.

5. When you see the green confirmation screen, the transaction will be cancelled.