Payment Methods

Overview

The Payment Methods feature in Opera allows organization admins, event managers, and station operators to configure and manage payment methods at different levels. Payment settings are hierarchical:

1. Organization-Level Settings → Admins define global payment options.
2. Event-Level Settings → Event managers can override organization settings.
3. Station-Level Settings → Station managers configure payment methods per station.

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Organization-Level Settings Manage global payment methods.

Event-Level Settings Customize payment methods for specific events.

Station-Level Settings Configure payment methods per station.

Organization-Level Payment Settings

At the organization level, superadmins and admins can configure default payment methods for all events. These settings apply globally unless overridden at the event or station level.

Key Features

• Create default payment methods.
• Apply settings to specific events.

Creating and Configuring Payment Methds

1. Navigate to Organization Settings → Payment Methods.

2. At the bottom left of the screen, hover over the wrench icon, and click the + button to add a new payment method.

   

3. Choose a Name (to be displayed on Opera web & mobile app) and Reporting Name (to be reported in analytics and reporting), and use the Payment Plugin Name drop-down to choose a payment method type.

   

   Payment Method Types

   • Cash
   • Card (external card reader / POS)
   • SoftPOS, current support for:
     • Viva
     • AlticePay
     • FamocoPay
     • Zettle - PayPal
     • Stripe
   • Custom: custom-labeled payment method

   Note

   For SoftPOS methods, fill in the Payment Configuration Fields (credentials retrieved from the respective SoftPOS method.)

   

   Secured encrypts the field at the event and station levels.

   Required prevents the field from being edited to be empty the event and station levels.

   Overridable by Event and Station determine whether the field can be edited at each of those levels.

4. Select the events where the payment methods will apply.

   

   Enabled for POS	Enabled for Banking
   Enables the payment method for Vendors and Bars	Enables the payment method for Top Up and Box Office stations

5. Click on Create Payment Method to save your changes.

Note

You can edit or delete any payment method by navigating back to Organization Settings → Payment Methods, and hovering over it.

By default, the payment configurations you set up at the organization level will apply to all events configured unless edited downstream at the event or station levels.

Event-Level Settings Customize payment methods for specific events.

Station-Level Settings Configure payment methods per station.