Ticket Types
You can add many ticket types to your event.
Field | Description |
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Name | Name of your ticket type featured on your event page and tickets issued to attendees. |
Event Dates | Select all event dates for which this ticket type is available. |
Sections | Select the sections for which this ticket type is available for. Requires a seating map |
Price | Monetary value of your ticket inclusive of any tax |
Fees | Select whether the Ticketing fees are absorbed within the ticket price (Organiser pays) or passed-on to the customer (Buyer pays). Payment fees are handled in the payment settings |
Quantity | Define how many tickets are available for sale. For multidate event, the quantity is counted on a per event date basis. ie: 100 tickets for a 2 date event will allow the sale of 100 tickets for each date |
Advanced Settings
Field | Description |
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Available for sale from / to | Define the period for which your tickets are available for sale. Use this feature only to limit sales in time for situations such as different ticket waves. |
Cover Photo | By default, your event’s cover photo is displayed tickets. You may override and customize the cover photo of this ticket type We recommend a 1920px width by 640px height image. |
Limit tickets per order | Define how many minimum and maximum tickets are allowed per order (default 1 to 10). You may use this feature to create discounted individual tickets for groups of 2 or more people |
Access Code | Password protect your tickets with an access code. Only buyers with the password may purchase the ticket type. |
Hide Ticket | Hiding tickets will remove it from your event page and reseller network. Only organisers can issue hidden tickets. |
Minimum age requirement | The minimum age required for the holder of this ticket type. |
Mark as sold out | Force a sold-out mention for this ticket type to your event page. Tickets are automatically marked as sold out when there are no more tickets available. |
Custom Conditions | Add custom conditions to your ticket. Custom conditions are made available to buyers on the event page and appear on the tickets issued by the system. ie: Tickets are non-refundable, non-exchangeable, non-transferable, … strict dress code… |
Create a Ticket Type
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Click on New to create a new Ticket
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Input your ticket type’s name, event date(s), section(s), price & quantity.
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Click on Save
Edit a Ticket Type
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Select a ticket type
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Edit the parameters you would like to modify
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Click on Save
Changing a ticket price
As soon as someone registers a ticket, it will no longer be possible to change the price of the ticket.
We recommend hiding this ticket and creating a new ticket type with a new price.
Cancel a Ticket Type
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Select a ticket type
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Cancel the ticket type by clicking on the confirmation checkbox followed by the cancel button
Ranking Ticket Types
You can rank ticket types from first to last by dragging them up or down the list.