Skip to content

Donations

You can add many donations to your event.

Donations can be made alongside of a ticket purchase OR independently.

Like tickets types, donations must be linked to event dates to appear in the checkout.

Donation types will appear directly below the ticket types on an event page.

If you are supporting multiple causes, you can create many types of donations for users to contribute to.

When a user donates any amount, he receives a receipt in the form of a PDF ticket, with the amount contributed. The Donation PDF does not grant access to the event.

FieldDescription
NameName of the donations
Event DatesSelect all event dates for which the donation option is available
ImageImage to be displayed on the donation’s receipt, instead of the event profile’s cover photo. We recommend a 1920px width by 640px height image.
AvailabilityShow or hide the donation publicly
Terms and conditionsDescribe the terms and conditions under which the donation will be handled by the merchant

Create a Donation Type

  1. Click on New to create a new Donation

  2. Input your donation’s name, event date(s), availability and terms.

  3. Click on Save

Edit a Donation Type

  1. Select a donation type

  2. Edit the parameters you would like to modify

  3. Click on Save

Cancel a Donation Type

  1. Select a donation type

  2. Delete the donation type by clicking on the confirmation checkbox followed by the delete button

Ranking Donations Type

You can rank donations types from first to last by dragging them up or down the list.